Fractional Chief of Staff & COO for Founder-Led Teams

Turn Founder-Dependent Execution Into a Company Operating System

I embed as your fractional Chief of Staff or COO, matching the role to the operating leadership your company needs. Through Mantle OS™, I strengthen decision flow, ownership, operating rhythm, and execution—so growth depends less on you.

Full diagnosis: 50 statements · approximately 10 minutes

Two roles. One operating method.

The right leadership for the work you need to hand over.

Fractional Chief of Staff

“I need priorities and people moving together.”

An operating partner alongside the CEO: decision flow, leadership cadence, cross-functional coordination, and follow-through.

CEO leverage & connected execution

Explore Chief of Staff support

Fractional COO

“I need someone to lead operations, not just coordinate them.”

Operating leadership and accountability within an agreed remit. We define the outcomes, decision authority, and working relationship before the engagement begins.

Operating ownership & accountable leadership

Explore fractional COO support

Mantle OS™ is the shared methodology. The role depends on the responsibility you need to delegate—not just team size or weekly hours.

Is this you?

You're probably ready for fractional operating leadership when:

01

You just raised capital.

And suddenly hiring, investors, priorities and operations are all moving simultaneously.

02

You're growing from 10 → 30 people.

The informal coordination that worked with six people has stopped working.

03

You're building your leadership team.

But decisions and context still keep routing through you.

04

You're launching something strategically important.

And cross-functional execution is starting to drift.

05

You're experimenting with AI.

But nobody has redesigned the workflow around it.

06

Your days are consumed by coordination.

Operational questions keep pulling you out of strategic work, and the team is waiting on you to move forward.

Selected Results

10+

Executive capacity reclaimed every week

20%

Reduction in staff turnover through clarity

4 wks

Faster leadership ramp-to-productivity

How I Work With Founders

Clarity.
Rhythm.
Scale.

“Growth adds complexity. I help founder-led teams turn it into clarity — building the operating rhythm, ownership, and systems that let you scale without holding everything together.”

Shanshan Thompson, founder of Method & Mantle

How It Shows Up

01

Strengthen Execution

Turn decisions into clear next steps, ownership, and steady forward motion.

02

Reduce Founder Bottlenecks

Shift coordination and follow-through out of your head and into reliable systems and team habits.

03

Improve Cross-Functional Alignment

Better visibility, accountability, and communication across people, projects, and priorities.

04

Build Sustainable Operating Rhythm

Structures, habits, and workflows that help your growing team move with consistency and calm.

Who I Help

I embed with early-stage CEOs who need clarity, follow-through, and systems — without enterprise overhead.

Solo Founder

Pre-seed → Seed

Foundation — install rhythm, reclaim 5–8 hrs/week.

Scaling Startup

Seed → Series A

Momentum — cross-functional execution and calmer cadence.

Fundraising Founder

Series A → Growth

Command — strategic ops partner for scale and fundraising.

Why me

The operator behind the method

  • Embedded operator, not sideline consultant

  • Built for startup speed and constraints

  • Systems that scale with your next hire

Best fit

Who this works for

  • Teams of 1–50 people

  • Founder-CEO ready to delegate execution

  • Want structure without bureaucracy

At your pace

What’s the right next step for you?

Start with a small reflection, go deeper into the operating diagnosis, or talk with me about the support you need.

Just discovering this

Founder Bottleneck Quick Check

Five questions on decisions, ownership, repeated escalations, execution visibility, and your coordination hours. Free, with no email required.

Take the quick check

Seeing a serious pattern

Mantle OS™ Founder Operating Diagnosis

The full 50-statement diagnosis across five operating dimensions — including AI readiness and automation opportunity. Allow approximately 10 minutes.

Take the full diagnosis

Ready to make a change

Fixed-scope operating assessment

A proposed paid engagement to turn your diagnosis into a focused operating plan, without committing to an ongoing partnership.

Proposed deliverables

  • An operating friction map showing where decisions and work get stuck.
  • A decision-and-ownership review identifying the gaps to address first.
  • A prioritized 30-day action plan, reviewed together in a readout.

Scope, deliverables, timing, and a fixed fee are agreed before any paid work begins.

Discuss the assessment

Need ongoing leadership

Fractional Chief of Staff or COO

Chief of Staff support connects priorities and cross-functional execution. Fractional COO support leads an agreed operating remit with accountability and delegated authority.

Explore Foundation, Momentum, and Command for Chief of Staff support, or discuss a separately scoped COO engagement.

Compare services

Operational Strategist partnerships

Choose your level of support

Foundation, Momentum, and Command are the existing Chief of Staff commitment levels. For fractional COO work, we agree the remit, authority, time commitment, and fee separately.

10 hrs / week

Foundation

For early-stage CEOs who need immediate operational relief and stronger day-to-day coordination.

Best for

Founder-led teams that want to reduce operational drag and install basic structure, follow-through, and operating rhythm.

Outcomes

  • 5–8 hours per week reclaimed for the CEO
  • Clearer team rhythm and fewer dropped balls
  • Less daily friction and more consistent execution

20 hrs / week

Momentum

For companies that need a more embedded operator to strengthen cross-functional execution and leadership capacity.

Best for

Growing teams that require deeper structure, accountability, and operating rhythm as complexity increases.

Outcomes

  • Significantly reduced founder coordination load
  • Stronger team alignment and consistent follow-through
  • Operational systems built for sustainable scaling and calmer leadership

30 hrs / week

Command

For CEOs who need high-trust, deeply embedded support across both strategy and execution.

Best for

Companies preparing for scale, fundraising, hiring, or managing growing complexity — while keeping the founder from becoming the bottleneck.

Outcomes

  • 10–15 hours per week reclaimed for high-leverage work
  • Stronger execution, alignment, and operational leverage
  • Scalable systems that support growth with less founder dependency

Compare commitments

Operational Strategist partnership commitments and fit
PartnershipWeekly commitmentBest for
Foundation10 hrs / weekFounder-led teams that want to reduce operational drag and install basic structure, follow-through, and operating rhythm.
Momentum20 hrs / weekGrowing teams that require deeper structure, accountability, and operating rhythm as complexity increases.
Command30 hrs / weekCompanies preparing for scale, fundraising, hiring, or managing growing complexity — while keeping the founder from becoming the bottleneck.

Diagnostic

Mantle OS™ Founder Operating Diagnosis

Take the 50-statement Mantle OS™ Founder Operating Diagnosis in approximately 10 minutes and identify where decision flow, ownership, execution rhythm, communication, and AI Readiness & Automation Opportunity are slowing the company down.

Take the diagnosis